Publish reliability customers can verify
Build a safe, evidence-backed Trust Page, share reports, and keep public proof current.
Trust is where internal reliability work becomes customer-facing proof. Instead of making prospects decode a dashboard screenshot, PreFlight lets you publish a controlled Trust Page, reliability score, and evidence exports built from the signals you already collect. The purpose is clarity: show customers what is operating, how you respond, and where they can find status without exposing sensitive details.
Choose what customers should see
Open Public Trust Page and decide which components deserve public evidence: application availability, API status, checkout, authentication, incident history, maintenance windows, or a customer-facing reliability score. Start with the services prospects actually ask about. A shorter, accurate page is more trustworthy than a comprehensive page built on stale claims.
Build the page from evidence
Use Trust page builder to brand and publish the public view. The page is fed by PreFlight evidence, so make the underlying monitors and incidents accurate first. Include a clear status state, historical context where available, and an option for customers to receive updates.
Do not paste secrets, provider keys, internal hostnames, customer names, or raw error messages into any public component. Public proof should explain impact and recovery without widening your attack surface.
Keep the promise current
Review the Trust Page after significant releases, incidents, and changes to the services you expose. Your response to an incident should be visible in the timeline before you change the public wording. Over time, the combination of current status, evidence exports, and a reliability score turns reliability from an unverified sales claim into a customer experience.
